TESTIMONIALS

Like the proverbial butterfly's wings, good reviews can go a long way, so you don't have to take our word for it when we say that we're good at what we do because it could merely be sales pitch.  Lots of people talk a good job and by the time you find out whether they're good or not, it's too late to do anything about it.

 

When sending quotes, we always supply a list of referees who would be happy to speak with you of their experience of working with us, some of whom have used our services for multiple projects.  In the meantime, here are some testimonials from previous clients:

"Highly experienced installer. Felt very confident about sizing and installation of ASHP.  Solar thermal panels are inset into roof which looks so much better than surface mounted ones. Work well."  ~ CA, Belford

"We are really delighted with the installation of our air-source heap pump. The service that we received was excellent right from the outset. The quality of workmanship and attention to detail is superb and the help and support in applying for RHI was outstanding. Simon and Pauline are a great team - we now have a warm and toasty house with a really efficient heating system. We have no hesitation in recommending Borders Green Energy - Borders Underfloor Heating to anyone thinking of installing a new air-source heat pump system."  ~ JR, Galashiels

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"The service we have received from Simon and Pauline has been excellent throughout the whole experience. Initially Simon spent a lot of time going over all our technical details about insulation etc to find the best ASHP for us. His workmanship is excellent and he has spent time making sure that we understand everything. Pauline has guided us through applying for RHI payments and has given us all the information that we need for everything to run smoothly. We could not recommend Borders Underfloor Heating more highly."  ~ ES, Duns

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"The company clearly know a huge amount about the Air Source Heat Pump fitted and were meticulous with the installation. I was particularly pleased with the full insulation of all related pipe work as, prior to installation, these had caused me concern. The rooms are twice as warm as previously and I am very pleased to be using green energy rather than oil now. Its cleaner for the environment but also we no longer have any boiler smell. I'm still getting to understand fine tuning the heating, but that would be true of any new installation. The domestic hot water is lovely and warm, a delight from previous hit and miss provision. The old system was hard to remove but there is now no sign of it, and everything is tidy."  ~ SL, Near Melrose

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"Borders Underfloor Heating provided a very thorough and comprehensive service from start to finish.  They presented themselves as a very professional and knowledgeable company but more importantly, they were extremely personable and offered guidance and support throughout the process.  I am very pleased with the result and would whole heartedly recommend them."  ~ PW, Coldstream

"Have used Borders Underfloor Heating previously when we built and were very satisfied with the work carried out so it was a "no brainer" to use them again."  ~ AL, Hawick

"Decided to support our local small business and very glad that we did.  The service that we have had has been wonderful and very professional at all times."  ~ AA, Lauder

My Victorian cottage now has an air source heat pump and solar thermal panels, which have just been commissioned, and I’m looking forward to my first cosy winter with hugely reduced fuel bills. The company were impressive from quote to completion. Space was limited for a hot water cylinder upstairs and connection of the different parts under the stairs. BUH commissioned a bespoke hot water cylinder to fit the cupboard space in my bathroom. Simon, the installer, worked out how to connect all the pipes for the underfloor heating, the upper floor radiators, towel rail in my underfloor heated bathroom, the solar thermal panels, the ASHP and domestic water, in a space only 850mm wide. I was amazed at how he fitted it all in without using valuable storage space under the stairs. His commitment, determination to create a solution, and attention to detail were inspiring. I’m so proud of what he has achieved, and will show it off to everyone. Thank you.  ~ PW, Ballater

Thought I would drop you a note to say how fantastic it was to come home last night and feel the heat in the new house, and to turn a tap on and get hot water was a big bonus.  K and I were smiling all night, and the fact that it was her birthday yestesrday was a fantastic present.  I would like to thank you for all your help and support with our installation, and I will certainly be recommending you to everyone.  AA, near West Linton

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"Borders Green Energy have been the most reliable and trustworthy organisation I have dealt with - period. They instil confidence from the moment Pauline answers your call right through to their after-sales care and support. Simon has a vast technical knowledge which enabled him to navigate our underfloor heating system with ease and provide a control solution best suited to our requirements. In this corporate age it's not often that you get such an efficient, personal service from individuals you feel you can trust."  ~ DC, near Hawick

 

"Great service from start to finish installing a replacement ASHP and Solar DHW tank. Design process was clear and all questions answered - Simon and Pauline are both highly experienced. Installation was carried out with as little disruption as possible, and the new pipework and insulation was immaculate. Great communication, checking preferences and offering options like re-arranging existing pipework and expansion tanks to greatly improve on the previous layout." ~ CR, Greenlaw

"From the outset Simon and Pauline were superb, Very knowledgeable in answering all our inquiries to begin the project in our new build at Whitsome. Simon was very thorough when we started the setting out of the floors and guided us through each stage. Simon has an in depth technical knowledge and was able to identify and resolve any issues easily. The quality of the work carried out was to the highest standard and the time and effort taken to get it all up and running just before Christmas was very much appreciated by us. Simon and Pauline were always accessible by either phone or email as the project progressed and they were a pleasure to work with throughout. I would highly recommend Borders Underfloor Heating for your project as our experience was a thoroughly professional one." ~ RL, near Duns

"Borders Underfloor Heating (Simon & Pauline) have been so supportive throughout the process from initial design through to final commissioning of the GSHP, underfloor heating and Solar thermal system that has been installed on our cottage. Although the overall cottage project has taken quite a long time to complete, Borders Underfloor Heating have been very patient and understanding throughout. The workmanship is at a very high level and Simon has taken the time to explain things clearly at all stages of the installation. Overall, a very professional set up." ~ AB, near Berwick-upon-Tweed

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